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Privacy Policy
Crane Monkey Clothing
Last Updated: January 2026
Crane Monkey Clothing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, cranemonkey.com, or purchasing our products.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, request a quote, or contact us, we may collect:
Full name
Email address
Phone number
Billing and shipping address
Company name (if ordering workwear or bulk orders)
Payment information (processed securely by our payment providers — we do not store your credit card details)
Account & Order Information
Order history
Custom embroidery details
Artwork or logo files you upload
Discount eligibility (military, first responder, crane operator verification)
Website Data
We automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referring websites
This data helps us improve site performance and security.
2. How We Use Your Information
We use your information to:
Process and ship your orders
Provide customer support
Send order confirmations and updates
Verify discount eligibility
Manage custom embroidery requests
Improve our website and product offerings
Detect fraud or abuse
Comply with legal and tax obligations
We do not sell or rent your personal data.
3. Payment Processing
All payments are handled by secure third-party payment processors (such as Stripe, PayPal, or GoDaddy Payments).
Crane Monkey Clothing does not store or process credit card numbers on its own servers.
4. Sharing Your Information
We only share your data with trusted partners necessary to operate our business, including:
Payment processors
Shipping carriers
Embroidery and printing partners
Website hosting and email platforms
These partners are required to keep your information secure and use it only for the purpose of fulfilling your order.
5. Cookies & Tracking
We use cookies and similar technologies to:
Keep you logged in
Save your cart
Track website performance
Improve marketing effectiveness
You can disable cookies in your browser, but some site features may not work properly.
6. Data Storage & Security
We take reasonable technical and organizational measures to protect your personal information from:
Unauthorized access
Loss
Misuse
Alteration
Your data is stored on secure servers operated by our website and service providers.
7. Your Rights
You have the right to:
Request a copy of your personal data
Correct inaccurate information
Request deletion of your data (where legally allowed)
Withdraw consent for marketing emails
To make a request, contact us using the information below.
8. Email & Marketing
If you subscribe to our emails, we may send:
Product announcements
Sales or promotions
Brand updates
You can unsubscribe at any time using the link in our emails.
9. Third-Party Links
Our website may contain links to third-party sites (such as payment providers or social media).
We are not responsible for their privacy practices.
10. Children’s Privacy
Crane Monkey Clothing does not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this policy as our business grows.
Any changes will be posted on this page with an updated date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Crane Monkey Clothing
